Contact

We'd love to talk about how we can work together.

We are happy to hear from you! Call us or fill out the form today with questions or to schedule a free demo.
imac logo

Customer Success

Ext. 2

calculator

Financial

Ext. 3

messenger

Sales

Ext. 1

Pricing

How much does it cost?
There are no upfront expenses, monthly charges, or subscription fees for our basic service. Instead, we apply a nominal convenience fee that your customers cover when booking online through your website.
Do I have to sign a contract?
No, you do not have to sign a contract.

Customer Service

Do you offer training and support?
Yes, your dedicated customer service rep  will guide you through the onboarding and training process your you and your employees.
If I get new staff will you train them?
Yes, as and when you get new hires we will be able to arrange for online trainings for them also.
How do I get customer support?
You are welcome to reach out to you designated Customer Support rep at any time, but anybody in this department can assist you. Our Customer Support team can help you with any questions you have about using the system, new events, changes to existing events, or training of staff.

Other departments you can reach out to for relevant information include:  

Sales – If you wish to learn more about our other products or selling on OTA platforms.
Finance – If you have any questions about reports or your deposits.

How do I get my employees access?
You invite them to have a user account, this is a quick process of deciding their access level and then emailing them the invite.
Do I have to contact you to make changes to my events?
No, you have full access to your account, you can make any edit at any time. However, we are more than happy to do the heavy lifting for you if you prefer to send edits to us.
I have existing reservations, what happens with those?
We can add those into our system for you, obviously we will not be able to access any secure credit card information but we will make sure that all existing reservations are input into our system with all the contact and reservation details.