Pro Tips by Indexic Tour and Rental Booking Software

The Impact of Indexic's Software on Arizona Horseback Adventures

Written by Indexic Team | Sep 11, 2024 7:42:51 PM

About Arizona Horseback Adventures

Nestled on a historic gold mine site near Cave Creek, Arizona Horseback Adventures offers a unique escape into the Sonoran Desert. Throughout this excursion, customers explore the rugged terrain and experience the thrill of horseback riding through the foothills of the Tonto National Forest. As the fifth largest forest in the United States, this national forest is one of the most-visited “urban” forests in the U.S. (approximately 5.8 million visitors annually). To stay competitive with the growing area, Arizona Horseback Adventures sought innovative solutions to manage their business.  

Arizona Horseback Adventures quickly turned to Indexic to modernize their operations and deliver exceptional customer experiences. 

Navigating Technological Hurdles 

Like many businesses, Arizona Horseback Adventures began their business during an era when technology was not where it is today. Once they recognized the digital era approaching, Arizona Horseback Adventures leaned on Indexic for their variety of services. Indexic’s powerful reservation software was able to provide them with several features that were fit for their business' needs.  

Indexic Benefit’s

Indexic's comprehensive software suite provided Arizona Horseback Adventures with the tools they needed to thrive. With features like online booking, digital waivers, and resource management, Arizona Horseback Adventures was able to streamline operations and improve customer satisfaction.  

  • Seamless Online Booking: Customers can now effortlessly book their desired horseback adventure directly from Arizona Horseback Adventures website, increasing convenience and reducing wait times.  
  • Paperless Process: Digital waivers have eliminated the hassle of paperwork, saving time and reducing environmental impact.  
  • Efficient Resource Management: Arizona Horseback Adventures can efficiently manage their stable and guide schedules, optimizing operations and preventing overbooking by automatically assigning guides based on the number of participants. 

The Results Speak For Themselves

Since switching to Indexic, Arizona Horseback Adventures has seen an exponential increase in their sales, productivity, and organization. In fact, Indexic has helped them become Arizona's No. 1 horseback experience!

 

Curious about how Indexic can help in achieving success for your business? Reach out to us today and let's make it happen!